Frequently Asked Questions
Here’s our Top 50. Click on any question, or scroll down. Need more advice? We’re happy to answer anything — whether you use us to do the work or not! Call 913.735.7505.
A: Getting a quote from us is easy. Simply pick up your phone and dial 248.334.7400 or click here to schedule an estimate. Eric Regan, the owner, will come out to assess the project and give you a detailed proposal. There’s absolutely no pressure to choose us, just some great advice from a professional painter. As always, our estimate is completely free of charge!
A: You pay absolutely nothing until the work is completed and you’re totally satisfied with the job we’ve done. We’re hassle-free and welcome your input throughout the project. We conduct a final inspection with you to ensure you’re happy before giving you in the invoice, which can be paid in full at that time.
A: Owner Eric Regan will be coming to discuss the details with you. He’ll review your particular needs and provide you with a detailed proposal. Somerset only hires professional painters, carpenters, and masons, which helps us choose the most committed individuals who love making customers happy with their career.
A: Eric Reagan, the owner, will be responsible for handling any questions you have about your home painting process. Don’t hesitate to ask if you’re unclear about any part in the process!
A: Absolutely. We only hire professionals in painting as well as in masonry, plumbing, and more to get your job done on time. We know your time is valuable, so we absolutely minimize disruptions by working with the most competent team. Our experienced crews are extremely knowledgeable and work quickly and efficiently to complete your job on time. At the end of each day, we clean up our space to provide you with the least amount of inconvenience possible.
A: At Somerset Painting, hassle-free means zero confusion, no excuses, and absolutely no bad surprises. In order to achieve our promise of hassle-free to our customers, we stick to four unbreakable rules:
- We eliminate uncertainty by keeping you fully informed of every aspect of the job.
- We cultivate integrity by keeping our promises and starting with an honest and comprehensive estimate that sets the stage for the entire project.
- We respect you, the client, including your property, schedule, and lifestyle. We give you the personalized attention and proper communication you deserve.
- We never compromise on the quality of our work. We use only the best materials with no shortcuts in our processes.
A: Picking a painting company isn’t as easy as it seems. Before deciding, consider three things:
- What will happen if there’s an accident? If a worker gets hurt, you could be liable. Somerset Painting fully insures all of its crew members and maintains the proper licensure.
- What if paint begins to peel or windows begin to leak? When you choose Somerset, we have a two-year warranty on both materials and labor.
- What if the job just isn’t done right? Our work is fully backed by our Satisfaction Guarantee, which means you pay nothing until the work is done and you’re happy.
A: Begin by assessing customer reviews. Check out Angie’s List and read reviews from actual customers. You want your estimate to include everything you’ve discussed with the contractor. Never work with anyone who asks for money before any work is performed. Always check that the contractor is licensed and insured with both liability and workman’s comp insurance.
A: Generally, the best contractors are the ones that are swamped with work! Discussing your project on-site with the contractor present can help you determine how professional and experienced the person or company is. Asking a few questions can help the process, such as:
- How many years have you been in business?
- Are you licensed and fully insured?
- What are your current ratings on Google, Angie’s List, and Yelp?
- Do you provide financing?
- Do you provide written guarantees to back up your work?
- What type of products do you use?
- When do you usually get paid and what is your rate?
- How long will the job take?
- What are your steps for prepping and clean-up?
- What steps do you take to protect my home and property?
A: Somerset goes the extra mile to protect your home and your personal property while painting. For your interior, we ask that you remove any breakables or decorations including pictures from the painting space. We then move your furniture away from our work area and cover it with plastic to fully protect it. Afterwards, we move everything back to where it was before we started. You’ll never even know we were there (except for, you know, your gorgeous new paint!)
For your exterior, we take extra care to never trample your grass, always protect your landscaping, and even prevent your patio, sidewalks, and driveway from being affected by our paint. We don’t miss details—we take the utmost care when conducting our business around your home, from the inside out!
A: We’ve done hundreds of jobs in the area, making most of our business referral business. Check out our reviews made by actual clients on Angie’s List. We have a 99% approval rating with them! Get a subscription and compare for yourself—this is a site where reviews can’t be faked.
A: There are a few things that determine the pricing of our high-quality work. For one, we use the best products that allow us to guarantee your job for two years. Secondly, we’re fully licensed and insured, meaning you’re protected in the event of an accident. Often, we’re asked to do jobs that have been done by day laborers or unlicensed contractors that need to be done over. Why not pay for the job only once and get it done right the first time?
A: 35 degrees and below is too cold to paint. This means we can usually paint in November and then in spring beginning as early as late February. Acrylic paints have a wider temperature application range and allow us to paint ten months out of the year. The finish of these paints hold up extremely well, which means our two-year warranty applies regardless of what season the work was done.
A: You don’t need to do anything at all. Yes, seriously! We move all your furniture away from the walls before we cover and protect it along with your flooring and other belongings with drop cloths. If you have any small valuables or pictures you’d like to move, we ask that you do that. Otherwise, we handle everything else. When the job is done, we carefully put your furniture back just as it was before we started.
A: The only thing you need to do is relax! We may ask you to move items that are important to you, but other than that, we take care of everything. The hassle is in our hands—we minimize disruption to your daily life, complete our work as quickly and efficiently as possible, and keep our mess to a minimum. All you need to do is approve the final work and love your new paint!
A: We’re pretty obsessive about our prep work because we know the best paint jobs require the right prepping. We spackle and sand any cracks, chips, or holes in your walls. Then, we inspect the joints and seams around your windows and doors to see if new caulk is needed. We carefully prepare crown molding and chair rails. If you have drywall with nail pops, we find these and fix them. We seal water stains and crayon scribbles. We clean grease, fingerprints, and dirt to ensure a beautiful coat of paint inside and out.
A: Our painting professionals are detailed yet swift. We never allow your job to drag on. During our comprehensive estimate, we give you a better idea of how long the job will take. Our company can put multiple crew members on your project to get the job done as quickly as you’d like!
A: Our clean and courteous painting crews show up on time, every time. Typical hours are from 8 a.m. to 5 p.m. If that timeframe doesn’t work for you or you’d like more time, we’re flexible. We work six days a week to accommodate even the busiest schedules.
A: We know that your home is your castle. That’s why we cover all furniture and fixtures before we begin any work. We use new drop cloths to protect your hardwood floors as well as your carpets in our area of work as well as any spaces we use to access it. If we need to do work that creates dust, we seal off the room we’re working in to prevent dust from traveling. Although a bit of dust is inevitable, we pride ourselves on being the cleanest painters around.
A: Absolutely. We cover plants, flowers, and bushes with lightweight sheets. We never trample your grass. We even cover up concrete, pavers, and decks with sturdy drop cloths to protect every surface. Our careful approach is unmatched—we’re even popular with your hard-to-please garden gnomes!
A: We aim for extremely minimal disruption. Our crews get in, work quietly, and clean up to minimize mess. We even do repairs to walls, ceilings, and woodwork. We get you back to your normal routine as quickly as possible with zero hassle. Our painters are careful, considerate, and neat. We also use environmentally-safe paints on all your interior surfaces.
A: We make every aspect of our job known to you before we start. The four stages of our work generally include:
- Preparation work. We hand-clean or power wash surfaces to remove dirt, mildew, and chalking. We scrape loose paint off and sand glossy areas so they’ll properly grip your new paint. We apply high-grade Vulkem polyurethane caulk to any gaps.
- Every surface that’s been cleaned and repaired is properly primed and then painted with the most beautiful and durable finishes available.
- Continuous clean-up. Every day, our crew keeps your yard or home tidy. We’re constantly removing paint chips, debris, etc.
- A final inspection with you. We inspect every aspect of the work that’s been performed. We want you to be totally satisfied with your job.
A: Any vintage or unique architectural features found on your home, we can handle them. These include things such as lattice work, turrets, and peaks. We’re familiar with older structures that may contain lead-based paint or other challenges. We’ve painted hundreds of showcase homes with the utmost care, including prestigious preservation properties in Detroit.
A: Painting your exterior brick creates a brand-new look with enhanced curb appeal and resale value of your home. Since it’s hard to replace old bricks seamlessly, painting creates a fresh solution to update your repair work. Painting brick requires extensive prep work for the most beautiful result and will require a professional job.
Our pressure washing can remove everything from dirt to mildew and efflorescence. We even have a mason on hand who can repair missing or damaged bricks or mortar. Our 100% acrylic latex paint applied in two coats makes for the best durability!
A: Absolutely. Painting is the most efficient way to improve the appearance of your home, especially paneling. We clean, we remove any waxes, we dry and sand, and then clean up all the dust. Afterwards, we prime with an oil-based primer to prevent any bleeding. We then paint with a latex patient for your color coat. Kitchen cabinets, ceramic tile, bricks—you name it, we can paint it!
A: Yes! We simply remove the wallpaper using a professional steamer and stripping tools. Then, we scrape off loose and peeling paint and wash the walls to ensure no glue residue is present. If the drywall is damaged, we repair! We then apply a primer to seal any tears or rips. Once we have this base, we apply spot primer and a color topcoat to create the perfect finish.
A: You bet. We begin by removing contaminants from the surface with cleaner and then thoroughly rinse. After this, we apply a special masonry primer followed by two coats of your finish color. These materials are designed to resist temperatures up to 200°F. If you want your entire exterior brick a different color, we can update your look for some fresh curb appeal!
A: We insist on using only the best paints by Sherwin-Williams and Benjamin Moore. We never cut corners and use generic or discount brand paints and primers. You can tell the difference!
A: Whatever the job requires, that’s what we use. The term enamel used to refer to oil base, but now latex could also be referred to as enamel paint. Oil-based and latex products are an emulsion suspended in water. Oil-based is usually used when a more robust finish is required, but today’s latex products can fit nearly any job that used to require only oil-based.
A: Each level of shine is designed for a different space. For example, flat paints hide imperfections but aren’t durable when it comes to washing (this makes them ideal for spaces like living rooms or bedrooms). Satin and semi-gloss tend to be more washable but also show some surface imperfections (best for bathrooms and kitchens). We can make recommendations when we come out for your estimate!
A: Yes, we use paints that are specifically formulated to be mildew-resistant and hold up well in humid spaces such as bathrooms. These finishes are durable and can be used on walls, ceilings, and trim. They resist mildew and remain washable for years!
A: It depends on the job! On plaster or drywall, the best finish is achieved with spray application in larger areas. On wood surfaces, both are needed. At Somerset, we carefully brush and roll the entire initial coat of acrylic paint. We ensure the paint is worked deep into the wood. After this, we apply the second coat with a sprayer for your perfect finished look. The durability and flawless appearance just isn’t possible without this two-step process.
A: Picking the right color can certainly be a challenge. Fortunately, Somerset’s technology makes it easier than ever to choose the best color. Simply send us photos of your home, and we can show you any color combination before painting! Using actual photos combined with our software, we virtually paint your space and email you the options, whether you want your interior or exterior updated with a fresh coat of paint.
A: Warm colors such as yellow, red, and orange call for attention and stimulate emotion. Cool colors such as blue, green, and violet can evoke relaxation and peace. Light colors like creamy whites and warm beiges can make your spaces feel larger and give your mood a boost.
Dark, dramatic colors can make large areas appear smaller and cozier. Bold colors attract the eye while milder ones bring your attention more to the actual space than the walls themselves.
We’re happy to discuss all your color considerations and finishes—and of course, send you a preview of your rooms in a variety of options!
A: We go the extra mile to ensure you’ll love your color. As proud members of the Houzz contracting community, we’re connected with some of the top paint designers in the world. Houzz suggests painting a piece of cardboard with a color you’re considering and walking it around your house. You can see it on different walls in different types of lighting. This is a lot easier and cheaper than repainting a room!
Somerset also sends you actual photos of your home in the color you’re considering to give you a head start on deciding on the perfect choice! You can visualize any color with us.
A: We can perfectly match any color, from your neighbor’s house to the frosting on your cupcake! Once you find your perfect color, we can computer match it. However, we can’t guarantee it will look the same on every wall. We always suggest a test run. Let us paint a sample area and you can try it out for a bit. Things such as lighting, flooring, furniture, and outside landscaping will affect the color’s appearance on your home!
A: Unless you have a professional fix your cracks, cracks can be really stubborn. Even Somerset only claims a 99% success rate when fixing cracks. We know the tricks for successfully taming a crack, from digging it out to carefully filling it to taping it over with fiberglass mesh tape. We sand your lines smooth, prime, then sand some more. Your patched area will be invisible!
A: Somerset’s professional crews are trained in experienced in fixing any drywall problems you may have. From minor touchups to major repairs and replacement, we make sure your surface is perfect before we paint. Of course, smaller fixes are routinely done when we’re doing prep work before painting. Any necessary drywall work will be included in your detailed estimate with us.
A: We recommend every four to six years. Paint that doesn’t look that bad can quickly become unsightly. Being proactive about your paint can keep your home looking fresh. Preventative maintenance such as painting can protect your investment. Weather, trees, and prolonged moisture (think rainy climates or sprinkler systems) can cause your wood to rot. Add on some peeling paint and you’ve got a costly fix on your hands!
A: There are numerous things that can happen to your home if you put off a painting job.
- Exposed wood will rot around doors and windows. You can easily test this with a screwdriver—if you can poke a hole in it, it’s a problem! Somerset replaces the bad wood, caulks around it, and paints.
- Stucco homes can be damaged by water and sun. Protecting your stucco with fresh paint can help keep away cracks and prevent you from having to replace entire sections later.
- Caulk doesn’t last forever. It can dry out and lose its flexibility, therefore letting moisture in places where there shouldn’t be moisture.
- Moisture from greenery such as vines or ivy can create an ideal place for mold and mildew to grow. We kill the dangerous spores before perfecting your paint.
You can protect the structure of your home from the elements and increase the value and curb appeal of your house. Call us!
A: Moisture easily accumulates around air conditioners, gutters, and window frames. It begins attacking the wood and eventually leaves your trim boards and soffit a mushy mess. Somerset’s professionals locate any damage during our inspection, but some problems can’t be seen on the surface. If we find any issues while doing our extensive prep work, our skilled carpenters remove and replace damage as efficiently as possible at the lowest cost.
A: Definitely. We use the highest grade commercial floor coatings on the market to provide you with the best variety of color, patterns, and textures. The key to having a great floor is a professional installation. First, we inspect the floor for any moisture issues. We then remove any contaminants such as grease or oil. After that, we use a diamond grinder to create an ideal profile for coating. We know that contractors who use a liquid product rather than machine grinding aren’t able to provide a lasting result. Our preparation work is meticulous to the core and means no peeing, easy maintenance, and a beautiful floor for you!
A: You truly do have endless possibilities with epoxy flooring. You can mix and match from color basecoats and color chip flakes. Choose any size or shade to suit your taste. The flakes make a quality epoxy floor custom as well as practical and budget-friendly. We use randomly spaced chips with the most brilliant pigment. Our color chips are fully broadcasted rather than just sprinkled! If you like, we can even do a base molding where your floor meets the drywall. This will effectively create an epoxy shield that’s resistant to water, which further protects your drywall.
A: Somerset’s epoxy flooring is an excellent choice for basements, workshops, pool areas, and even laundry rooms. Commercial applications of epoxy flooring include auto showrooms, gyms, even restaurants, hospitals, and schools. Kennels, greenhouses, and warehouses are all ideal spaces for epoxy floors. Any place that needs a durable floor that’s stain-resistant and seamless does well with epoxy. If you’re considering epoxy for your patio or deck area, we can customize the perfect look for you!
A: Absolutely. We specialize in cleaning, restoring, and protecting all types of decks and wooden fences. Woods that are rich in resin such as redwood and cedar often age to look gray due to their tannins. We can actually remove the tannin from your wood using professional products, effectively eliminating your damaged surfaces and exposing fresh, clean wood. We then apply special sealers that’ll protect your deck and preserve it for years with little maintenance so all you have to do is enjoy the space!
A: This effect is called efflorescence. It’s a white deposit of salt crystals on walls made out of cement. It’s the result of salt and moisture, which makes tiny crystals that continue to return as long as salt and moisture are still present. Efflorescence is usually the result of a building defect. Somerset can remove the salts through mechanical brushing, as high pressure water can actually aggravate the problem. We effectively repair any areas where moisture has gotten into your wall and allow it to dry completely. Finally, we prime and paint. Problem solved!